Comal County Jail Records, Booking Search and Criminal Court Lookup
Use this guide when you need to find a recent booking, confirm whether someone is still in the Comal County Jail, check bond information, locate a criminal case, arrange visitation or request an arrest-related record. The fastest route starts with the county’s Odyssey portal, then moves to the jail, bond office or correct court clerk.
Comal County Arrest Search: Start With These Details
Choose Jail Records, Jail Bond Records or Criminal Case Records in Odyssey Public Access.
3000 IH 35 South, New Braunfels, TX 78130 · 830-620-3450.
Published Corrections office hours are 8 a.m. to 5 p.m. Custody operations continue outside office hours.
The jail says it will not call asking for bond money. Cash bonds are handled in person.
830-620-3412 · Published hours 8 a.m. to 5 p.m.
830-620-3450 ext. 2019 · Published hours 5 a.m. to 9 p.m.
830-221-1240, option 3, for filed County Court at Law criminal cases.
District Clerk: 830-221-1250 for eligible district-court records and copies.
Search the official Jail Records section first. If the booking is too new to appear, call the jail at 830-620-3450. Ask for the booking or SO number, current custody, listed bond and whether any hold or transfer is shown. Do not send money because of an unsolicited call.
What Are You Trying to Do Right Now?
Select the task. This tool does not ask for a name, date of birth or case number and does not send information anywhere.
How to Search Comal County Jail, Bond and Criminal Records
The county’s Odyssey Public Access page places several databases in one portal. Choose the database that matches the question instead of running a broad name search everywhere.
Use the official Comal County record-search portal. The landing page offers Jail Records, Jail Bond Records and Criminal Case Records.
Use this route when the main question is whether a person was booked, remains in custody or has a booking number.
Enter fewer fields initially. Add the first name, date of birth, booking date or booking number only when the result list is too broad.
Compare the complete name, date of birth, booking date, charge, agency and bond entry. A same-name result is not enough.
Check the bond type, amount and related case information, then confirm the current payment method with the Bail Bond Office before travelling.
Search by defendant name or case number. Read the court assignment, filing status, hearings and disposition rather than relying only on the original booking charge.
Search by name
Try last name first. Add first name or middle initial only when needed. This reduces problems caused by spacing, aliases or incomplete booking data.
Search by booking number
A booking number is usually the safest route to one exact jail entry. Save it before calling the jail, bond office or lawyer.
Search by case number
Use the case number after charges have been filed. A booking can exist before a court case number appears.
What Usually Happens After a Comal County Arrest?
The exact path depends on the charge, court and release conditions, but this timeline shows where families usually need to check next.
Comal County Bail and Bond: What to Check Before Paying
A displayed bond amount does not always mean immediate release. Confirm the exact booking, every charge, any separate hold, the accepted payment form and the court responsible for the bond.
Bond type | Plain-language meaning | What the family should verify |
|---|---|---|
Cash bond | The full amount is posted with the court-related process as security for appearance. | Exact amount, payment form, receiving office and refund procedure after the case ends. |
Surety bond | A licensed bonding company posts the bond after making an agreement with the defendant or family. | That the company is approved to post in Comal County, all fees, collateral terms and written receipt. |
Personal bond | The court releases the defendant without requiring the bond amount to be deposited, subject to the agreement and conditions. | Release conditions, reporting requirements, no-contact rules and next court date. |
Official payment rule
Comal County states that cash bonds and fines are accepted as an exact-amount money order or cashier’s check. The county’s bail page says wire transfers and internet payments are not accepted for this process.
Finding a bondsman
Comal County is a Bail Bond Board county. The approved-company list is available at the Sheriff’s Office and rotates weekly. Sheriff’s employees cannot select or recommend a company.
The official county notice says the jail will not call asking for bond money or another payment. Call the Bail Bond Office at 830-620-3450 ext. 2019 and verify the booking before paying anyone.
How to Find the Court, Court Date and Case Outcome
Jail records show the booking stage. Court records show whether charges were filed, which judge has the case, upcoming settings and the final disposition.
Your question | Correct office or portal | Practical next step |
|---|---|---|
Is there a filed criminal case? | Search the defendant’s name or case number and compare the filing date and court assignment. | |
It is a Class A or B misdemeanor | Call 830-221-1240, option 3, for filed misdemeanor case questions. | |
It is a felony district-court case | Use Odyssey first, then call 830-221-1250 for eligible records or copy questions. | |
The arrest is visible but no case is filed | The County Court at Law Clerk directs questions about unfiled charges to the magistrate route at 830-620-3400. | |
I need certified or official copies | The clerk responsible for that court | Have the case number, document name and date range ready; ask about the fee before ordering. |
How to Request an Appointed Attorney or Find Private Counsel
Requesting court-appointed counsel
Comal County Magistrate Court says a defendant may request appointed counsel if indigent. The defendant completes a sworn financial affidavit, and the court decides whether appointment is appropriate.
- Tell the magistrate or handling court that counsel is requested.
- Complete the official Affidavit of Indigence and Appointed Attorney Application.
- Provide complete, current and truthful income and household information.
- Ask the clerk how notice of the decision will be delivered.
Finding a private criminal-defense lawyer
Use the State Bar of Texas Lawyer Referral & Information Service rather than an unverified directory. The service currently offers referrals and a consultation of up to 30 minutes for no more than $20.
Open Texas Bar LRIS
1-800-252-9690 · Monday–Friday, 8:30 a.m.–4:30 p.m. Central.
- Ask whether the lawyer handles the exact charge and Comal County court.
- Confirm the consultation, retainer and payment terms in writing.
- Ask who will actually appear in court.
- Never rely on a promise of guaranteed dismissal or release.
Comal County Jail Visitation Rules and Scheduling Steps
Comal County uses scheduled in-person and video visitation. Do not travel to the jail until the visit is confirmed.
Search Jail Records and verify current custody. A transfer or release can make an existing visit plan invalid.
Use the IC Solutions website, the kiosk in the Bonding lobby or call 888-506-8407 for assistance.
Review the available times shown by the scheduling system. Facility availability can change.
The county requires visitors to arrive before the scheduled time to sign in.
Only visitors with a valid U.S. government-issued identification card may sign in and visit.
A person who was incarcerated in the Comal County Jail during the previous six months is not eligible for an in-person visit under the published rule.
How to Send Inmate Mail, Books and Commissary Funds
Regular inmate mail
Comal County Jail, TXInmate’s First and Last Name; SO Number
P.O. Box 16120
Jonesboro, AR 72401
The return address must include the sender’s full name and complete address. Unidentified correspondence can be returned.
Packages and legal mail
Comal County JailInmate’s First and Last Name; SO Number
3000 IH 35 South
New Braunfels, TX 78130
Use the county’s official mail page before sending any package because delivery and content rules are strict.
Sending money
Use Comal County’s commissary route, Access Corrections or the Bonding-lobby kiosk. Access Corrections support: 866-345-1884.
Do not mail cash
The county states that cash, checks and money orders received through inmate mail will be returned to the sender.
Books and publications
Books must come from an approved publisher or established bookstore. Amazon books must be sold by Amazon, not a third-party seller, and delivered by a public carrier.
How to Request Comal County Arrest or Jail Records
Use the online database for a quick search. Use a written Jail Open Records Request when you need a copy, a broader local search or information not available in the public portal.
An arrest report normally belongs to the arresting agency. It may be the Comal County Sheriff, New Braunfels Police, Bulverde Police, Garden Ridge Police, DPS or another agency.
Use the Comal County Jail Open Records Request page for jail-related records.
The county requires a written request. Include the full name, approximate date, booking or SO number and a clear description of the record.
The county states that the first 40 pages are free, additional pages are generally 10 cents each and large requests can include research or assembly charges.
The jail-records page says requests may take up to 10 business days. Protected information may be redacted, and another agency may hold the document.
Local background-check limit
Comal County Jail Records says its public background checks are for Comal County residents and return Comal County information only. They do not cover federal records, other counties, Justice of the Peace records or municipal Class C misdemeanors.
Statewide Texas criminal history
For a broader official Texas name-based criminal-history route, use the Texas DPS Crime Records page. The secure search requires an account and search credits.
Victim Services, Custody Alerts and Warrant Contacts
Comal County Victim Services
The Sheriff’s Crime Victim Liaison assists with case communication, safety planning, Crime Victims’ Compensation and service referrals.
830-643-3712 · Published hours 8 a.m.–5 p.m.
Custody and court-event alerts
Comal County links victims to the Texas Integrated Victim Services System for offender custody and court-event notifications.
Possible warrant
Do not rely on a third-party people-search site. Contact the Comal County Warrants section at 830-620-3411 or the court that may have issued the warrant.
Comal County Jail and Criminal Court Contact Directory
Comal County Jail / Corrections
- Address: 3000 IH 35 South, New Braunfels, TX 78130
- Phone: 830-620-3450
- Published office hours: 8 a.m.–5 p.m.
- Official Corrections page
Criminal / Jail Records Division
- Address: 3000 IH 35 South, New Braunfels, TX 78130
- Phone: 830-620-3412
- Fax: 830-608-0147
- Published hours: 8 a.m.–5 p.m.
Bail Bond Office
- Address: 3000 IH 35 South, New Braunfels, TX 78130
- Phone: 830-620-3450 ext. 2019
- Published hours: 5 a.m.–9 p.m.
- Official bail information
Sheriff’s Office
- Address: 3005 W San Antonio Street, New Braunfels, TX 78130
- Phone: 830-620-3400
- Published office hours: 8 a.m.–4 p.m.
- Official Sheriff’s Office page
County Court at Law Clerk
- Address: 199 Main Plaza, 1st Floor, New Braunfels, TX 78130
- Criminal misdemeanors: 830-221-1240, option 3
- Records: 830-221-1240, option 1
- Official clerk page
District Clerk
- Address: 150 N Seguin Avenue, Suite 3009, New Braunfels, TX 78130
- Phone: 830-221-1250
- Hours: Mon–Thu 8 a.m.–5 p.m.; Fri 8 a.m.–4 p.m.; closed noon–1 p.m.
- District Clerk records and hours
Call before travelling
Confirm the person is still housed at the jail, the correct lobby or office, the payment method and the published hours for your task.
Jail and Sheriff are separate buildings
The jail is at 3000 IH 35 South. The Sheriff’s administrative office is at 3005 W San Antonio Street.
Need a court instead?
County Court at Law offices are in the downtown Main Plaza area; felony record questions generally route through the District Clerk at 150 N Seguin Avenue.
Why a Comal County Arrest or Inmate Search May Show No Result
- The booking is too recent to appear online.
- The surname or first name is spelled differently.
- The person was booked under an alias or previous surname.
- The arrest occurred in a neighboring county.
- The person was released before you searched.
- The person was transferred to another agency or facility.
- The case has not yet been filed by the prosecutor.
- You selected Criminal Case Records instead of Jail Records.
- The portal opens a new window blocked by the browser.
- The record is restricted, juvenile, sealed or expunged.
Search fix
Try the last name alone, remove punctuation, reduce the date filters and use the booking number whenever possible.
Custody fix
Call 830-620-3450 and ask whether the person was booked, released, transferred or held for another agency.
Court fix
If no filed case appears, wait for prosecutor filing or use the magistrate route identified by the County Court at Law Clerk.
Mobile fix
Use desktop mode, permit pop-ups for the official portal and rotate the phone when a result table is difficult to read.
Official Comal County Arrest, Jail and Court Resources
Comal County Arrest Records FAQs
Where can I search Comal County arrest and jail records online?
Use Comal County Odyssey Public Access and select Jail Records. Search with the surname first or enter the booking number. Open the matching booking entry and compare the name, date of birth, booking date, charge, arresting agency and bond information.
How do I find out whether someone is still in the Comal County Jail?
Search the official Jail Records section for the current booking. If the arrest is recent or the online status is unclear, call Comal County Jail at 830-620-3450 and provide the full name and booking or SO number when available.
What is the Comal County Jail address and phone number?
Comal County Jail is at 3000 IH 35 South, New Braunfels, Texas 78130. The main Corrections phone number is 830-620-3450, and the county publishes Corrections office hours of 8 a.m. to 5 p.m.
How can I check a Comal County bond amount?
Open the official Odyssey portal and choose Jail Bond Records or open the person’s jail booking. Confirm the amount, type and any hold with the Bail Bond Office at 830-620-3450 ext. 2019 before making a payment.
Does Comal County Jail accept online cash-bond payments?
The official bail page says cash bonds are taken in person and that cash bonds and fines must be paid with an exact-amount money order or cashier’s check. It says wire transfers and internet payments are not accepted for this process.
How do I find a Comal County criminal court date?
Choose Criminal Case Records in Odyssey Public Access and search by defendant name or case number. For a filed misdemeanor case, call the County Court at Law Clerk at 830-221-1240, option 3. Felony record questions generally route through the District Clerk at 830-221-1250.
How do I arrange a visit at Comal County Jail?
Schedule in-person or video visitation through IC Solutions, the Bonding-lobby kiosk or 888-506-8407. Arrive 10 minutes early with valid U.S. government-issued identification. The county also says a person incarcerated there within the previous six months cannot have an in-person visit.
How do I send money or mail to a Comal County inmate?
Use Access Corrections or the Bonding-lobby kiosk for commissary funds. Regular mail goes to Comal County Jail, TX, the inmate’s full name and SO number, P.O. Box 16120, Jonesboro, AR 72401. Packages and legal mail go to 3000 IH 35 South in New Braunfels.
How do I request a Comal County arrest or jail record?
Submit a written Jail Open Records Request online, in person or by fax through the Criminal and Jail Records Division. Include the full name, approximate date, booking or SO number and a clear record description. The county says requests may take up to 10 business days.
Does a Comal County arrest record mean the person was convicted?
No. An arrest or booking record does not prove guilt or conviction. Use Criminal Case Records and the appropriate County or District Clerk to check whether charges were filed and how the case was resolved.
Official-resource review completed August 5, 2026
This independent guide is not affiliated with Comal County, the Comal County Sheriff’s Office, any court, Texas DPS, IC Solutions, Access Corrections or another government agency or service provider. Official links, published hours, addresses and phone numbers were checked during the latest review, but jail status, court records, fees, providers, rules and office availability can change.
Accuracy and legal-use notice: An arrest is not a conviction. Confirm identity and case outcome through official records. Do not use this page or a third-party arrest listing for employment, housing, credit, insurance or another decision that requires a consumer report under the Fair Credit Reporting Act.